The CSR's Family Visitation Program provides safe, neutral, and professional supervised visitations between children and their Custodial/Non-Custodial parents. These visits are conducted based on the parameters designated by the court order. Trained staff supervise each visit and remain neutral at all times to facilitate visitation.
There are three types of visitation services offered by the program. The type of visitation is determined by the referring court or DSS. These services include:
- Supervised visits
- Non-supervised visits
- Parent pick-up and drop-off exchanges
The visitation program provides a fresh start with your child or children to spend time with them in a place that is safe for you and for them. Consistency is encouraged in order to create a positive relationship between children and adults. Each family is provided with a private room for the specific family. A case worker will be assigned to each family as an effort to create a positive relationship with families and the center. Upon request, our outdoor playground may be used by our families during good weather season.
Visitation Hours of Operation: Thursdays 5:30pm-7:30pm & Sundays 11:30am-4:45pm
Visits are held within CSR's Early Education and Care facility, 520 Dudley Street, Roxbury. The rooms are equipped with age-appropriate toys, games, books and videos, access to an outdoor playspace, as well as comfortable and attractive furnishings which provide a familiar and warm environment for children and their families.
Visitation Fees are based on a Sliding Scale and are paid upon each visit. Cash, Checks, Money Orders and Credit Cards are accepted
To schedule an Intake for Visitation Services, please call us at (617) 445-6655 ext. 314 Office Hours: Tuesdays 11:00am-3:00pm, Thursdays 11:00am-8:00pm, Sundays 11:00am-5:00pm. NO WALK-INS, By Appointment only. $25 Intake process fee for Custodial & Non-Custodial parents. To request an intake in Spanish, please contact Jose Quintanilla at 617-445-6655 ext. 314
For more information on Family Visitation, please contact Bernadette Rucker, Program Director at 617-445-6655, ext. 334, or email
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